FAQ
What types of CBD products do you offer?
We offer a curated selection of premium broad-spectrum CBD oils, designed to promote wellness for humans. Our products are crafted with a commitment to organic and vegan ingredients, ensuring a holistic approach to health and healing.
How do I determine the right dosage of CBD oil for my needs?
Determining the appropriate dosage of CBD oil can vary based on individual factors such as body weight, metabolism, and the specific condition being addressed. It is generally recommended to start with a low dose and gradually increase it until the desired effects are achieved. Consulting with a healthcare professional is advisable for personalized guidance. See the dosage guides on the individual product pages.
Are your CBD oils safe for pets?
No, our broad-spectrum CBD oils are formulated for humans only. If you wish for your pet to take one of our natural remedies, then the Hemp Seed Oil is what we can legally sell (the Veterinary Medicines Directorate states that CBD oils cannot be dosed correctly and therefore CBD is not safe for use in animals). It is important to consult with a veterinarian before introducing any new supplement to your pet's routine, especially if they have pre-existing health conditions or are taking other medications.
What are broad-spectrum CBD oils?
Broad-spectrum CBD oils are derived from the hemp plant and contain a range of cannabinoids, terpenes, and other beneficial compounds, excluding THC (THC levels are 0.0%). This formulation allows users to experience the potential benefits of multiple cannabinoids without the psychoactive effects associated with THC.
How do I use CBD oils?
CBD oils can be administered sublingually (under the tongue) for faster absorption. It is recommended to start with a low dosage and gradually increase it based on individual needs and responses. Always refer to the product label for specific dosage instructions.
Are your CBD oils organic and vegan?
Yes, our CBD oils are made from organic hemp and are formulated with vegan ingredients. We prioritize health-conscious products that align with a holistic approach to wellness.
What is the difference between CBD oil and hemp oil?
CBD oil is specifically extracted from the flowers, leaves, and stalks of the hemp plant and contains higher concentrations of cannabinoids, particularly CBD. In contrast, hemp oil is derived from the seeds of the hemp plant and primarily contains fatty acids and nutrients.
What is your return policy for CBD oils?
We have a 14-day return policy, which allows you to request a return within 14 days of receiving your item. To be eligible for a return, the product must be unopened, unused, and in its original packaging. Please contact us for further instructions on initiating a return.
How long does shipping take for CBD oils?
For orders within the UK, shipping typically takes 3 to 5 days using Royal Mail Tracked 48 service. For next-day delivery, Royal Mail Tracked 24 is available for a fee. International shipping times may vary based on the destination and customs processing.
Are there any side effects associated with CBD oil?
While CBD is generally well-tolerated, some individuals may experience side effects such as fatigue, changes in appetite, or gastrointestinal discomfort. It is advisable to consult with a healthcare professional before starting any new supplement, especially if you have pre-existing conditions or are taking other medications.
Is CBD oil legal?
In many regions, CBD oil derived from hemp with less than 0.2% THC is legal. However, regulations may vary by country and state. It is essential to check local laws regarding the purchase and use of CBD products.
Do you offer gift cards?
Yes, we offer versatile gift cards that can be used towards any of our products and can ONLY be used in our online store. Gift cards are a convenient option for those looking to share the benefits of our CBD oils with friends and family.
Are your products tested for quality and safety?
Yes, all our CBD products undergo rigorous third-party testing to ensure quality, safety, and potency. We prioritize transparency and are committed to providing our customers with high-quality products that meet industry standards. You can see, on each product page, the Laboratory Certificates which assures the products quality and safety.
What payment options are available for purchases?
We accept various payment methods, including credit and debit cards, and Klarna for those who wish to use a buy now, pay later option. However, please note that PayPal, is not available for purchasing CBD products due to regulatory restrictions.
Can I make direct bank payments for my order?
Yes, direct bank payments are an option for customers who prefer this method. Please ensure that all payment details are accurately provided to avoid any delays in processing your order.
When will my order be dispatched?
Orders will only be dispatched once payment has been received in full, except for transactions made through Klarna, which allows for deferred payment. If purchasing Hempwell products, please make the order before 2pm and for Voyager products, please make the order before 11am to ensure dispatch is done on the same days as purchase. This policy ensures that all financial transactions are completed before shipment.
What should I do if my desired payment option is not available?
If you find that your preferred payment method is not available during checkout, please do not hesitate to contact us. You can reach us using the contact form on our website or via email at info@barberrasbotanicals.com for assistance.
Are there any restrictions on purchasing CBD products?
Yes, certain payment methods may be restricted when purchasing CBD products due to legal regulations. It is advisable to check the available payment options during the checkout process to ensure compliance with these regulations.
Do we have any shops on the high street, where you can buy products in person?
No. We are an online store only. Our address at 272 Bath Street, Glasgow is our registered business address and used for business purposes only; no stock is held there and no staff work there.
Can I contact you for further questions?
Absolutely. If you have any additional questions or require further assistance, please feel free to reach out to us via email at info@barberrasbotanicals.com or using the contact us form. We are here to help you with any inquiries you may have.
