FAQ

What types of CBD products do you offer?

We offer a curated selection of premium broad-spectrum CBD oils, designed to promote wellness for humans. Our products are crafted with a commitment to organic and vegan ingredients, ensuring a holistic approach to health and healing.

Hempwell

How do I determine the right dosage of CBD oil for my needs?

Determining the appropriate dosage of CBD oil can vary based on individual factors such as body weight, metabolism, and the specific condition being addressed. It is generally recommended to start with a low dose and gradually increase it until the desired effects are achieved. Consulting with a healthcare professional is advisable for personalized guidance. See the dosage guides on the individual product pages.

Dosage chart

Are your CBD oils safe for pets?

No, our broad-spectrum CBD oils are formulated for humans only. If you wish for your pet to take one of our natural remedies, then the Hemp Seed Oil is what we can legally sell (the Veterinary Medicines Directorate states that; CBD oils cannot be dosed correctly and therefore CBD is not safe for use in animals). It is important to consult with a veterinarian before introducing any new supplement to your pet's routine, especially if they have pre-existing health conditions or are taking other medications.

What are broad-spectrum CBD oils?

Broad-spectrum CBD oils are derived from the hemp plant and contain a range of cannabinoids, terpenes, and other beneficial compounds, excluding THC (THC levels are 0.0%). This formulation allows users to experience the potential benefits of multiple cannabinoids without the psychoactive effects associated with THC.

How do I use CBD oils?

CBD oils can be administered sublingually (under the tongue) for faster absorption. It is recommended to start with a low dosage and gradually increase it based on individual needs and responses. Always refer to the product label for specific dosage instructions.

Are your CBD oils organic and vegan?

Yes, our CBD oils are made from organic hemp and are formulated with vegan ingredients. We prioritize health-conscious products that align with a holistic approach to wellness.

Vegan

What is the difference between CBD oil and hemp oil?

CBD oil is specifically extracted from the flowers, leaves, and stalks of the hemp plant and contains higher concentrations of cannabinoids, particularly CBD. In contrast, hemp oil is derived from the seeds of the hemp plant and primarily contains fatty acids and nutrients.

What is your return policy for CBD oils?

We have a 14-day return policy, which allows you to request a return within 14 days of receiving your item. To be eligible for a return, the product must be unopened, unused, and in its original packaging. Please contact us for further instructions on initiating a return.

How long does shipping take for CBD oils?

For orders within the UK, shipping typically takes 3 to 5 days using Royal Mail Tracked 48 service. For next-day delivery, Royal Mail Tracked 24 is available for a fee. International shipping times may vary based on the destination and customs processing.

Are there any side effects associated with CBD oil?

While CBD is generally well-tolerated, some individuals may experience side effects such as fatigue, changes in appetite, or gastrointestinal discomfort. It is advisable to consult with a healthcare professional before starting any new supplement, especially if you have pre-existing conditions or are taking other medications.

Is CBD oil legal?

In many regions, CBD oil derived from hemp with less than 0.2% THC is legal. However, regulations may vary by country and state. It is essential to check local laws regarding the purchase and use of CBD products.

Are there any restrictions on purchasing CBD products?

Yes, certain payment methods may be restricted when purchasing CBD products due to legal regulations. It is advisable to check the available payment options during the checkout process to ensure compliance with these regulations.

How Does Hemp Oil help my anxious dog?

Very simply, the main chemical (GLA - gamma-linolenic acid) in hemp oil works to block out the illusion of pain. Anxiety is caused by stress, which your dog then internalizes as pain. Hemp oil sends the message to your dog’s dopamine receptors that he is not in pain and balances out the stress. Hemp oil does not make your dog high. Instead, it uses the neurotransmitters that are responsible for absorption to stabilize and calm the mind and body.

The science is: Hemp seed oil can calm dogs because it interacts with the body's endocannabinoid system (ECS) to reduce stress and create a sense of calm. The ECS regulates sleep, emotional processing, and other functions. Hemp oil works by connecting to receptors in the body and sending a message to the dog's dopamine receptors that it's not in pain. This helps to balance out stress and stabilize the mind and body. Depending on the size and breed of your pet some pets will feel effects within a few hours, but best results can be seen after a few weeks of continuous use when used daily.

Hemp Seed Oil

Can my pet get high on Hemp products?

No. To be sold legally, hemp products must contain ‘non-detectable’ levels of THC. THC is the chemical that causes the psychoactive effect of feeling high. Voyager products for pets have 0.00% trace, as the oil is derived from the seed and seeds do not contain any THC.

How long does hemp for pets take to kick in?

There’s lots of variables to consider when waiting for your pet to feel any considerable effects of hemp. When it comes to hemp dog treats, there shouldn’t be any instant behavioural changes - more of a gradual boost to wellbeing as the benefits of the hemp start to take effect in the body. Keep an eye on your dog in the hours and days after feeding them hemp seed based products, and take note if there’s anything both good or untoward that may be different about them. 

What is the difference between Hemp and Marijuana?

Marijuana is not a scientific name, but actually a Mexican word that was used as part of racist anti-cannabis propaganda that started in the 1920s, to link cannabis to Mexicans. However, it’s commonly used to describe high THC cannabis. Hemp naturally contains much lower levels of THC and higher levels of CBD, which is why industrial hemp is usually used to made CBD oil.

‘Marijuana’ is a type of cannabis that has many more flowers and can be used recreationally (to get high), and it’s also the kind which is generally grown for medicinal use. Hemp plants tend to be larger and stronger and can be used to create many things, from CBD oil and medicinal remedies, to food and oil, rope, bricks, natural polymers, fibre, clothes and much more.

What are the potential risks?

As is the case with other botanical products, risks associated with hemp could include intrinsic toxic agents in the plant; species-specific adverse reactions; interactions with medications; mislabeling or plant misidentification; and toxicity from pesticides, contaminants and/or adulterants.

Do you offer gift cards?

Yes, we offer versatile gift cards that can be used towards any of our products and can ONLY be used in our online store. Gift cards are a convenient option for those looking to share the benefits of our CBD oils with friends and family. 

Are your products tested for quality and safety?

Yes, all our CBD products undergo rigorous third-party testing to ensure quality, safety, and potency. We prioritize transparency and are committed to providing our customers with high-quality products that meet industry standards. You can see, on each product page, the Laboratory Certificates which assures the products quality and safety. Review the laboratory certificates at www.hempwell.co.uk and www.voyagercbd.co.uk

What payment options are available for purchases?

We accept various payment methods, including credit and debit cards, and Klarna for those who wish to use a buy now, pay later option. However, please note that PayPal, is not available for purchasing CBD products due to regulatory restrictions.

When will my order be dispatched?

Orders will only be dispatched once payment has been received in full, except for transactions made through Klarna, which allows for deferred payment. If purchasing Hempwell products, please make the order before 2pm and for Voyager products, please make the order before 11am to ensure dispatch is done on the same days as purchase. This policy ensures that all financial transactions are completed before shipment.

What should I do if my desired payment option is not available?

If you find that your preferred payment method is not available during checkout, please do not hesitate to contact us. You can reach us using the contact form on our website or via email at info@barberrasbotanicals.com for assistance.

Do we have any shops on the high street, where you can buy products in person?

No. We are an online store only. Our address at 272 Bath Street, Glasgow is our registered business address and used for business purposes only; no stock is held there and no staff work there.

Can I contact you for further questions?

Absolutely. If you have any additional questions or require further assistance, please feel free to reach out to us via email at info@barberrasbotanicals.com or using the contact us form or engaging with our AI Shop Assistant. We are here to help you with any inquiries you may have.